Monday's assignment

Monday's assignment

When we take notes on information we hear over the phone, we often need to write down the information quickly. The use of abbreviations is a helpful strategy while taking messages.

Task 1:

Write the full word or expression (or meaning) beside each abbreviation below. Add other abbreviations (and their meanings) you commonly use or would like to know the meaning of. Share them with the class.

1. AGM       Annual general meating                                                                       13. RSVP  reply soon via post

2. apt.    Apartement                                                                           14. ste.suit

3. asap   as soon as possible                                                                            15. urg.urgent

4. co.     company                                                                             16. w/   with

5. ext.     extention                                                                          17. w/o  with out

6. FYI   For your information                                                                              18. cc.carbon copy

7. inv.     Ivoice                                                                           19. e.g. foe Example

8. mo.     month                                                                          21. etc.  excetera

9. no. or # number                                                                           22. i.e.   That is 

10. mt.    meeting                                                                             23. vs.    versus

11. N/A      Not applicable                                                                         24. p.s.  Post script

12. impt.     important                                                                         25. n.b.  Note well

                                      Telephone Phrasal Verbs

Task 2:

The following are common phrasal verbs we often use while on the telephone. Match the correct meaning with each phrasal verb.

1. hold on   [m] or [g]	a. put the receiver down
2. put (a call) through   [e]	b. return someone’s call
3. get through  [j]	c. answer a call, lift the receiver to take a call
4. hang up [a]	d. stop talking on the phone
5. call up  [l]	e. connect one caller to another
6. hang on  [g]	f. deactivate (a cell phone)
7. call back [k] or [b]	g. wait
8. pick up  [c]	h. talk louder
9. get off (the phone) [d]	i. to be disconnected abruptly during a telephone conversation
10. get back to (someone)  [b] or [k]	j. to be connected to someone on the phone
11. cut off   [i]	k. return someone’s call
12. switch off/turn off  [f]	l. make a telephone call
13. speak up  [h]	m. Wait

 Task 3:

 Some phrasal verbs are separable (e.g., call someone back); others are not. Complete the chart below by putting the phrasal verbs above under the correct column.

                                                                                           

Separable	Not separable
Put a call through	speak up
call back	hold on
pick up	hang on
switch off	get off
	get back to
call up
cut off